The massive modifications forcing PostNord to digitally restructure – Cyber Tech
“Information is probably the realm the place we’ve come the furthest,” he says. “We’ve arrange an information platform, have a robust central workforce, and a middle of excellence in analytics. We even have information and analytics groups to help our varied enterprise items. With the platform now in place, we usher in information primarily based on completely different use instances of the enterprise wants.”
A problem alongside the best way is to determine which areas shall be topical sooner or later so as to get a leap on gathering related information.
“What sort of information do we want now and what do we want later, and the way does it produce the info?” he asks. “Once we know that, we’ve to vary the manufacturing course of to get it as a result of high quality information is likely one of the most useful belongings firms have.
Give attention to the best repair
Within the midst of all of the work with transformation, the query is tips on how to additionally handle working with innovation and check new know-how.
The very first thing Hellberg factors out is that many individuals begin on the improper finish — with the device and what you are able to do with it. As an alternative, it’s higher to begin from the issues that should be solved or see tips on how to maintain the alternatives you’ve got.
“Then it’s about discovering the best methodology,” he says. “It may be with paper and pencil, Excel, or machine studying. No matter is best ought to be used. In the case of gen AI, we should first absolutely perceive it so as to use it correctly.”
An instance of the place PostNord innovatively makes use of know-how is an answer to observe the diploma of filling vans, utilizing surveillance cameras and a digital twin utilized in a sorting terminal to simulate altering flows.
However even when PostNord’s IT division gathers annually to check concepts and assume creatively, Hellberg believes it’s important to keep up a tradition of innovation.
“Crucial innovation is the one which takes place every day once we consistently make issues a bit smarter,” he says. “That is what occurs between the enterprise and IT, between the shop and our specialists. It’s not about discovering silver bullet initiatives. Profitable firms advance incrementally each month.”
A tradition of security
On the similar time that PostNord is constructing for the longer term, there are ongoing cyber threats within the background. PostNord is a socially important firm, so it does really feel uncovered.
“We’re conscious that we as an organization are very seen,” he says. “We’ve a big floor to the skin world. For us, as for all firms, safety is excessive on the agenda, however we’ve a devoted individuals in all our improvement groups. However ought to any unhealthy actor strike, you’re uncovered. That’s how it’s.”
Along with safety towards the assaults themselves, he thinks it’s essential to additionally work on restoring the techniques.
“How shortly can we come again with the techniques and restrict harm?” he asks. “Along with the shell safety being sturdy, you could have a robust skill to come back again.”
And PostNord has a transparent ambition to be round for a very long time.
“There’s a delight for our historical past amongst those that work right here,” he says. “Our CEO says we’ve existed for 400 years, and what we do now we do to exist for an additional 400 years.”